An essential component of the travel industry is handling refunds and cancellations, and the AirwaysOfficeDesk is excellent at this. With real-time changes to the airline's reservation system, the solution enables consumers to cancel reservations straight through the site. It quickly handles refunds and immediately determines any necessary cancellation costs in accordance with the airline's policy. Higher customer satisfaction results from this automation's reduction of manual involvement, mistake minimization, and refund processing speed. In order to help agencies keep correct records for financial and regulatory concerns, the system also creates cancelation reports.